1. Who We Are
DocStack Pro ("we," "us") operates docstackpro.com and sells digital document templates. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
- Account & contact: Name, email address, billing address when provided
- Payment: Processed by third-party processors (e.g., Stripe); we do not store full card numbers
- Purchase history: Templates bought, download timestamps, license tier
- Technical: IP address, browser type, device info, cookies
- Communications: Support emails and waitlist signups
3. How We Use Information
- Process orders and deliver downloads
- Enforce license terms and prevent fraud/piracy
- Send transactional emails (receipts, download links)
- Send marketing emails if you opt in (you may unsubscribe anytime)
- Improve the Site and comply with legal obligations
4. Legal Basis (EEA/UK)
We process data based on: contract performance (fulfilling orders), legitimate interests (security, anti-piracy), consent (marketing), and legal obligation.
5. Sharing
We do not sell your personal information. We share data with:
- Payment processors, email providers, and hosting services under contract
- Law enforcement when required by law
- Professional advisors under confidentiality
6. Data Retention
We retain purchase records for at least 7 years for tax and license enforcement. Marketing data is retained until you unsubscribe or request deletion.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict processing. Contact hello@docstackpro.com. California residents may have additional rights under CCPA/CPRA — we do not sell personal information.
8. Cookies
We use essential cookies for cart/checkout and optional analytics cookies. You may control cookies through your browser settings.
9. Security
We use industry-standard measures to protect data. No method of transmission over the Internet is 100% secure.
10. Children
Our services are not directed to anyone under 18. We do not knowingly collect data from children.
11. International Transfers
Data may be processed in the United States. We use appropriate safeguards for international transfers where required.
12. Changes
We may update this policy. The effective date will be revised at the top of this page.